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The Latest Trends in E-Commerce CX, Delivered Straight To Your Inbox...

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What You’ll Learn

Tips, Tricks, and Stories From E-Commerce’s Most Impactful Leaders

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Meet the CXperts!

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Insights from Founders

How Jack Jia Turned Musely’s Customer Feedback into a Skincare Success Story and a Growing Community

Meet Jack Jia, Founder and CEO of Musely!

What Ankit Patel Learned from the Startup Trenches That’s Driving Obvi’s Rapid Growth and Community Engagement

Meet Ankit, Co-Founder and Chief Brand Officer at Obvi!

Why Is ‘Inside-Out Beauty’ the Secret to Dr. Murad’s Skincare Success

Meet Dr. Howard, Founder of Murad!

Insights from CX Leaders

From Influencer Marketing to CX Leadership: Roma Yumul’s Impact at Dr. Squatch

Meet Roma, Customer Experience Manager at Dr. Squatch!

From Shade Matching to Customer Delight: Sydney Friedman Slomovitz’s CX Approach at Jones Road Beauty

Meet Sydney Friedman Slomovitz, CX Manager at Jones Road Beauty!

Rachel Black: Energizing Chubbies’ CX with Fun, Flexibility, and Authenticity

Meet Rachel, CX Manager at Chubbies!

Upcoming Events

Kustomer CX Summit

April 30, 2025 12:00 PM

Customer Contact Week Las Vegas 2025

June 9, 2025 8:00 AM

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